Privacy Policy

Crystal Optics Incorporated (hereinafter referred to as “our company”) is aware that high ethical standards and corporate behavior are required when it comes to protecting personal information, and we comply with the “Act on the Protection of Personal Information.” In addition, we recognize that our customers’ personal information is essential in order to provide them with the best service, and that we have an important responsibility to protect that information. We hereby declare that we will manage the information safely and use it properly and for the purpose in accordance with our policies.

  1. When handling a customer’s personal information, we will identify the purpose of its use in advance.
    Personal information such as your company name, name, address, telephone number, and email address handled on this website may be used for the following purposes.
    (1) To deliver information such as guidance from our company.(2) To send catalogs and DMs of companies deemed appropriate by our company.
  2. We will collect only the personal information of our customers that is necessary to provide services to our customers, and we will not collect any more information than is necessary.
  3. When we receive personal information from customers, we will clarify the purpose of its use and obtain the customer’s consent.
  4. When using customers’ personal information, we will do so within the scope of the purpose of use for which we have received consent from the customer.
  5. We will take necessary and appropriate security measures to protect against risks such as unauthorized access, loss, destruction, falsification, and leakage of customers’ personal information.
  6. In addition, we will strive to educate and enlighten our employees, raise awareness of personal information protection, and supervise employees as necessary and appropriately to ensure the safe management of personal information.
  7. When outsourcing the handling of customers’ personal information, we will supervise the subcontractor as necessary and appropriately to ensure the safe management of personal information.
  8. We will not provide your personal information to a third party unless we have your consent or unless it is required by law or to protect vital interests such as public life or property. Personal information collected from customers on this website will not be provided or disclosed to third parties, except in the following cases.
    (1) When the customer’s prior consent/approval is obtained.
    (2) When entrusting the handling of personal information to a subcontractor with which we have concluded a confidentiality agreement regarding personal information to the extent necessary to achieve the purpose of use clearly stated to the customer (e.g. (Printing company for address labels for sending DMs, etc.)
    (3) When we are required to respond to the provision based on laws and regulations, etc.
  9. We strive to keep your personal information accurate and updated. If you would like to request disclosure, correction, or suspension of use of personal information on this website, please contact us from the inquiry page. Please note that if we notify you by mail regarding the disclosure of personal information, we may charge an additional fee.
  10. We will continually review the contents of this policy and strive to improve it.

■ Cookie

In order to make browsing more convenient when you visit our website again, we may send data called a cookie that identifies your computer and record it on your hard disk. Please note that cookies do not identify individual customers. Additionally, by changing the settings of the Internet browsing software you use, you can refuse to receive cookies sent from this website. Please note that as a result of this, you may not be able to use this website or the services on this website properly.

■ Log

When customers access this website, information about their operations is recorded in the form of access logs. Although this log does not contain information that can identify individuals, it is used to improve the usability of this website in the future, to investigate the cause of any problems that occur, and to perform statistical and analytical processing regarding usage status. The information is collected for personal use and will not be used for any other purpose.

■ Exemption from responsibility regarding link destinations

Third party companies linked to our website are not covered by our privacy policy and are subject to the privacy policy of the third-party company. We cannot assume any obligation or liability for these independent regulations or activities.

■ SSL

Our website uses SSL (Secure Socket Layer) encrypted communication on pages where personal information is transmitted and received, and we have taken measures to ensure that no outside third party can intercept personal information.